Uploading and downloading files

The most common way to store a file in your DeskNow account is to upload it.

Uploading files using the browser

To upload a file, navigate to the folder where you want to store it (create the folder if necessary) and then click on the Upload link. If the link is not available, it means that you cannot upload files to that folder (the folder is read-only)

 

In the upload page, click on the first 'Browse' button to locate on your local computer the file that you want to upload. You can upload up to 5 files at a time. Note that there could be a limit, set by the Administrator, on the maximum total size of an upload.

 

Tip: if you want to upload more files, or even entire directories, it is easier to use DeskNow WebFolders

Opening files using the browser

To open a file stored in your DeskNow account, simply navigate to its folder and click on its name. If your operating system knows how to handle that file type, it will open it automatically using the correct application (ex.: Microsoft Word for .doc files), otherwise it will download it to your disk.

 

To download a file without opening it, consult your browser's manual (for instance, users of Internet Explorer can right-click with the mouse on the file name and select 'Save target as...').

Using DeskNow WebFolders

Using DeskNow WebFolders you can move files to and from DeskNow, and open them as if they were normal files on your computer.