DeskNow organizes all your files in folders.
The most important folder is simply called Files, and is also called the 'root' folder.
The root folder is a special folder, and it can only contain other subfolders, but not individual files.
When you first login to your DeskNow account, there are already some file folders provided for you:
My documents is where you keep your files (you can share some of them with others)
Group documents is where your company documents are stored (NB this may or may not be available, depending on decisions made by your DeskNow Administrator)
you may find other folders, depending on your Administrator's decisions
You can create other folders as well, either in the root or in one of the subfolders. There is no limit to the amount of files and folders that you can create and store (apart from the disk quota that you are given by your Administrator).
To open the root folder, simply click on the Files link in the DeskNow menu. You will see a listing of the content of the folder (for instance, you should see the My documents folder). To view the content of a folder, simply click on its name. You can also access the subfolders of the root folder directly from the menu.
To create a new folder, click on New folder and enter a name for the folder. You will be taken to the new folder, which is initially empty
To navigate to a 'parent' of a folder, use the navigation bar at the top of the page.
To create a link to a folder shared by another user, click on New link.
Some folders can be read-only because they are shared with limited permissions by another user. You can check if a folder is read-only in the line at the bottom of the page.
Finally, all the normal folder operations apply.
If you are the administrator:
in the root folder you will find the [All
server files], which contains all the files on the server (that
are accessible to the DeskNow server process), including eventual network
drives. You can share parts of the filesystem to DeskNow users. Disk quotas
do not apply to this folder or shares on this folder. Be careful on what
you share!
This folder can be completely disabled in the server configuration.