Many modern mobile phones support the SyncML protocol to sync contacts and events.
It is impossible to give detailed instructions for every model, however see the instructions for PoketPC (especially the initial configuration of folders and calendars to sync).
Important. Before starting, login into DeskNow with your web browser, and go to Preferences/SyncML. Here you can select which contact folders / calendars to sync with. By default, no folders/calendars are selected.
The basic parameters are always:
URL: http://www.yourserver.com/desknow/sync
username/password : your desknow username/password. If you are a user of a virtual domain, use user@domain.com as username.
Store names (or db names): 'contacts', 'events', 'tasks'.
If your phone does not have separate settings for events and tasks, use 'calendars'.
Before trying any sync operation, make sure that the phone can connect to the internet! Check with your carrier for instructions.
Remember that support for more advanced event recurring rules is not perfect in all phones, and may not work correctly.
Most mobile phones have strict memory limitations. You may encounter errors if you try to sync your phone with your DeskNow account if it has hundreds of events/contacts/tasks, because the phone is not able to store them all!
Want to ask for advice to other users of your phone? Have you successfully synchronized with your phone and want to share tips with others? Make sure to visit our public forums, in the apposite SyncML space.