A message board is usually useful only when shared with other users (but you may also use a message board as a personal diary, in which case you may want to keep it private...).
You can share a message board with every user, or you can make it accessible only to some users (either by specifying their username, or by setting a password for the calendar).
Tip: you can also make the message board read-only so that users can read messages but cannot post messages
To share a message board:
open the message board
click on Folder / Properties & sharing
click on New share
select a name for the share; this can be the same name as the message board, or something that can be more meaningful to the other users; other users will know the message board by its share name
click the Next button
check what users / communities/ user groups you want to grant the read , write and delete permissions to. You can also use the Quick add button to grant multiple permissions faster.
Users with the delete permission can delete any message, even if not posted by themselves. Use this permission with care!
note that no matter what other permissions they have, users that do not have read permission will never be able to perform any other operation
if you enable access with a Password , every user that knows the password that you choose will be able to create a link to your message board
When finished, click on Ok to create the share
Tip: only the administrator of your domain can create user groups. Contact the administrator if you believe a new user group would be useful
Unless you are the DeskNow Administrator or a community manager, the share that you create will not automatically appear as a new message board in other users' account. This is because maybe they do not want to access your share.
If other users want to access your share, and they are authorized to, they need to create a link to that share. See accessing shared message boards.
For the Administrator: when you share a message board to all the users of your domain, all users will automatically see the message board, without having to create the link. This is the preferred way to create a company-wide discussion group. If you share a message board to selected users/communities/groups, the selected users will automatically see the message board. In any case, users will need to re-login or click Reload on their menu to see the new object. When installed, DeskNow automatically creates a message board called Group discussion shared to all users, with write permissions (you can change or delete it).
If you are the manager of a community and explicitly share a message board to users of your community (or your entire community), the selected users will automatically see the message board.
From the Properties & sharing page of the shared message board, click on the name of the share that you want to edit.
From the Properties & sharing page of the shared message board, click on the Delete link next to the share that you want to remove.
When you share a message board with other users, you remain the owner of the message board. This means that if a user posts a message to the message board, your disk usage will increase, rather than the other user's.