Sharing a calendar with other users

DeskNow lets you share a calendar with other users, to let them view your schedule or even post appointments. Shared calendars are useful in many circumstances:

Security

You can share a calendar with every user, or you can make it accessible only to some users (either by specifying their username, or by setting a password for the calendar).

 

Tip: you can also make the calendar read-only so that users can view events and tasks, but cannot create or change them.

How to share a calendar

To share a calendar:

 

Tip: only the administrator of your domain can create user groups. Contact the administrator if you believe a new user group would be useful

Linking to a calendar

Unless you are the DeskNow Administrator or a community manager, the share that you create will not automatically appear as a new calendar in other users' account. This is because maybe they do not want to access your share.

 

If other users want to access your share, and they are authorized to, they need to create a link to that share. See accessing shared calendars.

 

For the Administrator: when you share a calendar to all the users of your domain, all users will automatically see the calendar, without having to create the link. This is the preferred way to create a company-wide calendar. If you share a calendar to selected users/communities, the selected users will automatically see the calendar. In any case, users will need to re-login or click Reload on their menu to see the new folder. When installed, DeskNow automatically creates a calendar called Group calendar shared to all users, with write permissions (you can change or delete it).

 

If you are the manager of a community and explicitly share a calendar to users of your community (or your entire community), the selected users will automatically see the calendar.

How to change the properties of a share

From the Properties & sharing page of the shared calendar, click on the name of the share that you want to edit.

How to un-share a calendar

From the Properties & sharing page of the shared calendar, click on the Delete link next to the share that you want to remove.