A message board is a folder that contains topics. Every topic is a set of messages related to each other, typically as replies to the first message of the topic.
When you first login to your DeskNow account, there are probably already some message boards provided for you, depending on the settings of your Administrator.
You can create other message boards as well, and share them with others. You can create as many message boards as you want.
To open a message board, simply open the Message boards menu and click on the message board's name.
You will see a listing of all the messages in the board, with the latest post in the top line.
To create a new message board, click on the Message boards link in the menu and then click on New . Enter a name for the message board. You will be taken to the new message board, which is initially empty
Since a message board is a tool for people to communicate, if you want others to access your message board you need to share it with them.
Tip: you can also use a message board as a personal note device, where you post personal notes and messages.
To create a link to a message board shared by another user, see accessing shared message boards.
Some message boards can be read-only because they are shared with limited permissions by another user. You can check if a message board is read-only in the line at the bottom of the page.
By default, DeskNow shows you the message listing in the upper half of the window only.
You can also view the listing in full screen. See Full screen and split views for more information.
Finally, all the normal folder operations apply.